Contact Us

You should contact the Utilities Consumer Advocate for help if:

You have contacted your utility company to discuss a billing or service concern, but things have not been resolved and you would like advice on how to proceed. Click here to find your regulated rate provider.
You require information or advice regarding an Alberta Utilities Commission regulatory hearing or possible representation at a regulatory hearing.
You would like information about Alberta's restructured utilities market and/or your rights and responsibilities as a consumer.

Phone

In Alberta, dial 310-4-UCA (310-4822)
Outside Alberta, dial (780) 644-5130

Fax

780-644-5129
Toll-free access: Dial 310-0000 first

Mail

Office of the Utilities Consumer Advocate
TD Tower
Suite 1701
10088 - 102 Ave.
Edmonton, AB.
T5J 2Z1

E-mail

UCAhelps@gov.ab.ca
Please provide your address and phone number in your e-mail.

Phone	In Alberta, dial 310-4-UCA (310-4822) Outside Alberta, dial (780) 644-5130
Fax	780-644-5129 Toll-free access: Dial 310-0000 first
Mail	Office of the Utilities Consumer Advocate TD Tower Suite 1701 10088 - 102 Ave. Edmonton, AB. T5J 2Z1
E-mail	UCAhelps@gov.ab.ca Please provide your address and phone number in your e-mail.